Hallo Forum,
leider habe ich seit mittlerweile geraumer Zeit das Problem, das ein möglicher Online-Shop nicht funktioniert. Der Website-Host ist 1&1. Das Ganze kann unter http://www.hagenlehmann.com/online-shop.php "bestaunt" werden.
Nach dem Absenden des Warenkorbs erscheint nach ca. 20 Sekunden folgende Meldung:
Server Error in Application "35909082-HAGENLEHMANN.COM"
Internet Information Services 7.5
Error SummaryHTTP Error 500.0 - Internal Server Error
C:\Services\PHP\php-cgi.exe - The FastCGI process exceeded configured activity timeout
Detailed Error Information
ModuleFastCgiModuleNotificationExecuteRequestHandlerHandlerPHP via FastCGIError Code0x80070102
Requested URLhttp://http://www.hagenlehmann.com/online-shop.ph…defaultPhysical PathE:\kunden\homepages\33\d95496889\www\wsb3590908201\online-shop.phpLogon MethodAnonymousLogon UserAnonymousFailed Request Tracing Log DirectoryfaultRequestLogPath
Most likely causes:
- IIS received the request; however, an internal error occurred during the processing of the request. The root cause of this error depends on which module handles the request and what was happening in the worker process when this error occurred.
- IIS was not able to access the web.config file for the Web site or application. This can occur if the NTFS permissions are set incorrectly.
- IIS was not able to process configuration for the Web site or application.
- The authenticated user does not have permission to use this DLL.
- The request is mapped to a managed handler but the .NET Extensibility Feature is not installed.
Things you can try:
- Ensure that the NTFS permissions for the web.config file are correct and allow access to the Web server's machine account.
- Check the event logs to see if any additional information was logged.
- Verify the permissions for the DLL.
- Install the .NET Extensibility feature if the request is mapped to a managed handler.
- Create a tracing rule to track failed requests for this HTTP status code. For more information about creating a tracing rule for failed requests, click here.
Links and More InformationThis error means that there was a problem while processing the request. The request was received by the Web server, but during processing a fatal error occurred, causing the 500 error.[url=http://go.microsoft.com/fwlink/?LinkID…0x80070102,7601]View more information »[/url]
Microsoft Knowledge Base Articles:
- 294807
Leider haben alle Recherchen und Bearbeitungen von Dateiberechtigungen auf dem Webserver irgendetwas gebracht.
Was könnte die Ursache sein? Ein Hinweis auf den Support von 1&1 benötige ich nicht, dann spielen wir nämlich Ping-Pong und ich bin der Ball. 1&1 sagt, dass dieses Problem mit dem CMS-Hersteller zu klären sei.
In der Hoffnung auf Hilfe,
Viele Grüße, Hagen Lehmann