Suddenly I can not edit any page. I get the message "The website is unavailable because you are offline". But I am not offline. My internet access is working fine.
What could be the problem please ? (Please answer me in English, I do not understand German)
The preview pane shows just a blank white page. The edit pane shows up like normal, but when I go to edit an article I just get the message noted above. Pressing show local website works fine, as does show folder, so clearly the problem is not with the website but with the program.
The program does not get access to the internet. Maybe the access is blocked by a security software. Please check this and disable any security software.
Could you also send a screenshot and the detailed information of the error message?
I have already tried disabling the security software before contacting you. It did not work. I can try to take down the firewall, I guess. But I don't see why it should matter either way as the website that Zeta edits is the local one on my computer. Screen shot attached.
Taking down the firewall did not help.
The article-editor uses the engine of the Internet Explorer. The Internet Explorer (version 7 or higher) is a system requirement for ZetaProducer. Which version of Internet Explorer is installed? Wrong settings of the browser probably causing the problem.
8.0.6001.18702
But I generally use Opera, which is why I did not notice something was wrong with IE. I fixed the settings in IE and things are now working as they should. Thanks for the help.
I have the same problem reported here.
I am using ZP v9
It was working perfectly the last time I edited my website and now suddenly I can not edit any pages. I get the message "The website is unavailable because you are offline". But I am not offline. My internet access is working fine.
Can you please let me know what settings I should be looking at in IE? I haven't changed anything in IE. I am running IE v.10
It seems to have fixed itself! After over an hour of frustration trying to work out the problem and fix the settings!
It would be good to know what settings in need to look for in IE for future reference please.
Lesley
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